Privacy Policy

Fern Path is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains the data Fern Path collects, how it is used and your rights under UK GDPR.

  • Who is Fern Path

    Fern Path is a sole-trader education service based in Wisbech, UK, providing SEND-informed support, EBSA guidance, tutoring and digital resources.

    Contact : clare@fernpath.uk

  • What personal data Fern Path collects

    Fern Path may collect :

    • Name and contact details

    • Information you share when making an enquiry

    • Details relevant to SEND, EBSA or tutoring support

    • Payment information for digital products (processed securely by third-party providers)

    • Website usage data (cookies and analytics)

      Fern Path only collects information that is necessary to provide services or respond to enquiries.

  • How your data is used

    Your data is used to:

    • Respond to enquiries

    • Provide SEND, EBSA or tutoring support

    • Deliver digital products

    • Manage bookings and communication

    • Improve my website and services

    • Meet legal or safeguarding obligations

      Fern Path does not use your data for marketing without your explicit consent.

  • Lawful basis for processing

    Fern Path relies on the following lawful basis under UK GDPR:

    • Contract - to provide services you request

    • Consent - when you choose to receive updates

    • Legal obligations - safeguarding or record-keeping requirements

    • Legitimate interests, improving services, ensuring safe practice.

  • How your data is stored and protected

    We store information securely using password protected systems and reputable providers. We take reasonable steps to prevent unauthorised access, loss or misuse. Information is retained only for as long as necessary for:

    • Service delivery

    • safeguarding and professional obligations

    • legal or tax requirements

  • Sharing Information

    We share information only when necessary.

    • with schools or professionals with your consent

    • with safeguarding agencies if required by law

    • with service providers (e.g. email hosting) who meet GDPR standards

      We do not share data for advertising or commercial purposes.

  • Your Rights

    You have the right to

    • access your data

    • request corrections

    • request deletion (where legally appropriate)

    • withdraw consent

    • request data portability

  • Cookies

    Our website uses cookies to

    • improve performance

    • understand visitor behaviour

    • support essential site functions

      You can manage cookies through your browser settings

  • Children’s Data

    We only collect information about children when necessary for tutoring or SEND support. This is always handled with heightened care, confidentiality and safeguarding compliance.

  • Changes to this policy

    We may update this privacy policy from time to time. The latest version will always be available on this page.